To check the status of your order, click on ‘Track your order’ to see the real-time updates.

We strive to process and ship every order within 48 business hours. You can expect to receive your order in 4 -7 business days depending on your location.

If your package has been opened or tampered with, we request you to not accept the shipment and immediately inform our customer support team at +91 8076425615 or  info@alankritweaves.com

If you have received a damaged product, please reach out to our customer support team immediately at +91 8076425615 or info@alankritweaves.com

  • a) You should ensure the product is unused
  • b) Share images of the Wrong/Damaged Product (Try to capture the damaged area of the product)

Kindly reach out to our customer support team as soon as your order is delivered at +91 8076425615 or info@alankritweaves.com

For prepaid orders refund will be processed within 2-5 business days after the order is cancelled. The refund will be credited into the same payment mode using which the payment was made. 

The colours of the products on our website have been portrayed as accurately as possible, however, monitors and screens of electronics devices differ in their display of colour, so it may slightly vary depending on the display screen.

We will split the order into multiple shipments if your products are available in different locations. 

We generally do not cancel orders but due to unforeseen circumstances sometimes we may have to cancel an order. Our support team will keep you posted if your order has been cancelled.

If you wish to cancel your order you can reach out to our customer support team at +91 8076425615 or  info@alankritweaves.com

We only offer a one-time exchange policy. 

Once the return order reaches our warehouse, the order items will go through a quality check by our Quality check (QC) team. Once it clears QC, the refund process will be initiated in 48 business hours and the amount will reflect in your source account in 2 to 3 business days.
If the refund is to be made for a COD order, the amount will be transferred via NEFT and will reflect in your account within 5 -7 business days. 
Note – In case the product does not clear the QC, we will not be able to process the refund.