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If you have any questions, please fell free to get in touch with us.
We will reply to you as soon as possible. Thank you!
FREQUENTLY ASKED QUESTIONS
How can I track my order
To check the status of your order, click on ‘Track your order’ to see the real-time updates.
How long will it take to ship my order?
We strive to process and ship every order within 48 business hours. You can expect to receive your order in 4 -7 business days depending on your location.
What do I do if I receive a Damaged/Wrong Product?
If you have received a damaged product, please reach out to our customer support team immediately at +91 8076425615 or info@alankritweaves.com
- a) You should ensure the product is unused
- b) Share images of the Wrong/Damaged Product (Try to capture the damaged area of the product)
I just cancelled my order when will I receive my refund?
For prepaid orders refund will be processed within 2-5 business days after the order is cancelled. The refund will be credited into the same payment mode using which the payment was made.
Why is my order being Cancelled?
We generally do not cancel orders but due to unforeseen circumstances sometimes we may have to cancel an order. Our support team will keep you posted if your order has been cancelled.