Terms & Conditions

Last Updated: August 2026

Welcome to Alankrit Weaves. These Terms & Conditions (“Terms”) govern your access to and use of our website, alankritweaves.com (“Website” or “Platform”), including the purchase of products and use of services offered through the Website.

By accessing, browsing, using the Website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms, together with our Privacy Policy, Shipping Policy, Return/Refund/Cancellation Policy, and other applicable policies available on the Website.

If you do not agree with these Terms, please do not use the Website.

1. Business Information

The Website is operated by:

Alankrit Weaves
A proprietorship owned and operated by Tusharika Kapoor

Registered / Principal Place of Business:
Unit No. 641–642, 6th Floor, Tower B2
Spaze ITech Park, Sector 49
Gurugram, Haryana – 122018
India

For the purposes of these Terms, “Alankrit Weaves,” “we,” “us,” and “our” refer to the proprietorship business operated by Tusharika Kapoor.

“You,” “your,” “customer,” or “user” refers to any individual or legal person accessing, browsing, registering on, or purchasing through the Website.

2. Electronic Record

These Terms constitute an electronic record under the Information Technology Act, 2000, and applicable rules and amendments thereunder.

This electronic record is generated electronically and does not require a physical signature.

3. Eligibility

By using this Website or placing an order, you represent that you are legally competent to enter into a binding contract under applicable Indian law.

If you access or use the Website on behalf of a business, organisation, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

4. Account & Customer Information

Where registration or customer information is required, you agree to provide true, accurate, complete, and current information.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

You are also responsible for ensuring that the billing address, shipping address, email address, telephone number, and other information provided while placing an order are accurate and complete.

Personal information provided to us will be handled in accordance with our Privacy Policy and applicable law.

5. Product Information

We make reasonable efforts to provide accurate information regarding our products, including product descriptions, photographs, colours, fabrics, weaving techniques, dimensions, specifications, pricing, and availability.

However, minor variations may occur.

The actual colour of a product may vary slightly from what appears on your screen due to photography, lighting conditions, image processing, device specifications, and individual display settings.

Customers are advised to carefully review the relevant product description and information before placing an order.

6. Handloom & Handcrafted Products

Many Alankrit Weaves products are handcrafted or handwoven using traditional techniques.

Slight variations or irregularities in weave, motifs, texture, colour, thread placement, finish, or other handcrafted elements may naturally occur.

Such variations are inherent characteristics of genuine handloom and handcrafted products and, where they are part of the craft rather than actual damage or manufacturing defects, should not be considered defects.

These natural variations contribute to the individual character and uniqueness of each handcrafted piece.

7. Saree & Blouse Information

Where specified on the product page, a saree may include its own matching or coordinated blouse piece.

Unless expressly stated otherwise in the applicable product description, the stitched blouse, jewellery, footwear, accessories, or other styling elements shown in product photographs are used for presentation purposes only and are not included with the product.

Customers should review the individual product description to determine exactly what is included with their purchase.

8. Product Availability

All products displayed on the Website are subject to availability.

Adding a product to your shopping cart does not reserve or guarantee the availability of that product.

In rare circumstances, an item may become unavailable after an order has been placed due to inventory discrepancies, simultaneous purchases, technical issues, or other circumstances.

If this occurs, we will contact you and provide an appropriate resolution, which may include an alternative product or refund, as applicable.

9. Pricing

Product prices displayed on the Website are applicable at the time they are displayed and are subject to correction of genuine errors and applicable changes.

Prices, offers, discounts, and promotions may be changed from time to time.

Applicable taxes, shipping charges, international shipping costs, customs duties, or other charges may apply depending on the order and destination.

If a genuine pricing or technical error materially affects an order already placed, we may contact you before processing the order and provide appropriate options.

10. Promotions, Offers & Discount Codes

Alankrit Weaves may periodically offer promotional discounts, coupon codes, sale prices, complimentary benefits, or other offers.

Each promotion may be subject to specific eligibility requirements, validity periods, exclusions, minimum purchase requirements, or other conditions.

Unless expressly stated otherwise, promotional codes and offers cannot be combined.

We reserve the right to modify, suspend, or withdraw promotions subject to applicable law and any commitments already made to customers.

11. Orders

By placing an order through the Website, you make an offer to purchase the selected product(s) subject to these Terms and our applicable policies.

Receipt of an automated order confirmation does not necessarily mean that an order has been finally accepted or dispatched.

Orders may be subject to payment verification, product availability, fraud-prevention checks, shipping serviceability, and other reasonable verification procedures.

Once an order has been accepted and processed, relevant order and/or shipping information may be communicated using the contact details provided during checkout.

12. Order Cancellation by Alankrit Weaves

We may refuse, hold, or cancel an order where reasonably necessary, including in circumstances involving:

• Product unavailability

• Payment failure or inability to verify payment

• Incorrect or incomplete customer information

• Genuine pricing or technical errors

• Suspected fraudulent or unauthorised transactions

• Delivery locations that cannot be serviced

• Transactions that may violate applicable law

Where we cancel an eligible prepaid order after successfully receiving payment, the applicable refund will be processed in accordance with our refund terms and applicable law.

13. Payments

You agree to pay all applicable charges associated with your order.

Payments may be processed using third-party payment gateways, banks, card networks, UPI providers, or other financial service providers.

Such services may also be subject to the respective third party's terms, conditions, and privacy policies.

Alankrit Weaves is not responsible for payment failures, interruptions, or technical issues attributable solely to third-party payment providers, banks, or payment networks, except to the extent responsibility cannot lawfully be excluded.

14. Shipping & Delivery

Order processing, dispatch timelines, shipping charges, delivery estimates, international shipping conditions, and related matters are governed by our Shipping Policy.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Delivery timelines displayed or communicated by us are estimates unless expressly stated otherwise.

Delivery may be affected by courier operations, delivery location, weather conditions, public holidays, strikes, customs clearance, government restrictions, high order volumes, or circumstances outside our reasonable control.

15. International Orders

Alankrit Weaves ships internationally to selected destinations.

International shipping charges may vary depending on the destination country, package weight, dimensions, courier service, and other logistical factors.

Applicable international shipping charges will be communicated or displayed before order confirmation wherever applicable.

International delivery timelines are estimates and may be affected by customs clearance, destination-country regulations, or local courier procedures.

16. Customs Duties & Import Taxes

International shipments may be subject to customs duties, import taxes, VAT, clearance charges, or other fees imposed by the destination country.

Unless expressly stated otherwise, these charges are not included in the product price or shipping charges and are the responsibility of the customer.

Alankrit Weaves does not determine or control charges imposed by foreign customs authorities.

If an international shipment is refused, unclaimed, or cannot be delivered because applicable customs duties, taxes, or import charges have not been paid by the customer, any resulting refund or adjustment, if applicable, will be determined in accordance with our Shipping and Return/Refund policies and applicable law.

17. Returns, Exchanges, Refunds & Cancellations

Returns, exchanges, refunds, and customer-requested cancellations are governed by our applicable Return, Refund & Cancellation Policy.

Customers should review the applicable policy carefully before completing a purchase.

Certain products, including customised, altered, made-to-order, or other specifically identified products, may be subject to different return or cancellation conditions where clearly disclosed before purchase and permitted by applicable law.

Nothing in these Terms is intended to restrict any consumer right or remedy that cannot lawfully be excluded.

18. Damaged, Defective or Incorrect Products

If you receive a product that is materially damaged, defective, or different from the product ordered, please contact us within the timeframe specified in our Return/Refund Policy.

We may request photographs, videos, packaging information, order details, or other reasonable evidence to assess the issue.

Any approved replacement, return, refund, or other remedy will be processed in accordance with our applicable policies and applicable law.

Natural characteristics and minor irregularities inherent to genuine handloom or handcrafted products will be assessed differently from actual manufacturing defects.

19. Intellectual Property Rights

Unless otherwise stated, all content available through the Website—including product photographs, videos, graphics, logos, branding, product descriptions, written content, artwork, textile presentations, Website design, layout, and other proprietary materials—is owned by, licensed to, or lawfully used by Alankrit Weaves.

Such content is protected under applicable intellectual property laws.

Access to the Website does not transfer any intellectual property ownership or licence to users except the limited right to access and use the Website for legitimate personal purposes.

You may not reproduce, copy, republish, distribute, modify, commercially exploit, scrape, systematically download, or otherwise use our proprietary content without prior written permission, except where permitted by applicable law.

20. Prohibited Activities

You agree not to use the Website or Services for any unlawful, fraudulent, abusive, or unauthorised purpose.

You must not:

• Attempt to gain unauthorised access to the Website or related systems

• Interfere with Website security or functionality

• Introduce viruses, malicious code, or harmful software

• Impersonate another person or provide fraudulent information

• Conduct or attempt fraudulent transactions

• Infringe our or any third party's intellectual property rights

• Scrape or commercially exploit Website content without authorisation

• Use the Website in violation of applicable laws or regulations

21. Reviews, Feedback & User-Submitted Content

If you voluntarily submit a product review, testimonial, feedback, photograph, or other content to us or through functionality provided for that purpose, you confirm that you have the right to submit that content.

You must not submit unlawful, misleading, defamatory, infringing, abusive, or otherwise prohibited content.

Where you expressly permit us to publish or use submitted content, we may use it for the purposes and through the channels covered by that permission, subject to applicable law.

22. Third-Party Websites & Services

The Website may contain links to or integrations with third-party websites and services, including payment gateways, social media platforms, logistics providers, analytics services, or other external services.

Third-party websites and services operate independently and may have their own terms, privacy policies, and practices.

Alankrit Weaves is not responsible for the independent operation, content, or practices of third-party services, except to the extent responsibility cannot lawfully be excluded.

23. Website Availability

We aim to maintain reliable access to our Website but do not guarantee that the Website will always be uninterrupted, error-free, or continuously available.

Temporary interruptions may occur due to maintenance, upgrades, technical failures, hosting issues, third-party services, cybersecurity measures, or circumstances outside our reasonable control.

We may modify, update, suspend, or discontinue Website features where reasonably necessary.

24. Accuracy of Website Information

We take reasonable care to maintain accurate product and Website information.

However, typographical errors, technical inaccuracies, omissions, or outdated information may occasionally occur.

We reserve the right to correct such errors and update information where reasonably necessary, subject to applicable consumer rights and obligations relating to orders already accepted.

25. Limitation of Liability

To the maximum extent permitted by applicable law, Alankrit Weaves will not be responsible for indirect, incidental, special, or consequential losses resulting solely from the use of or inability to access the Website.

Nothing in these Terms excludes, restricts, or limits any liability, consumer right, statutory guarantee, remedy, or obligation that cannot lawfully be excluded or restricted under applicable Indian law.

26. Privacy & Personal Information

Your privacy is important to us.

The collection, use, storage, processing, and handling of personal information through the Website are governed by our Privacy Policy and applicable law.

By using the Website, you acknowledge that you have had the opportunity to review our Privacy Policy.

27. Applicable Policies

Our Privacy Policy, Shipping Policy, Return/Refund/Cancellation Policy, and any other policies expressly applicable to a transaction form part of the terms governing your use of the Website and purchases from Alankrit Weaves.

Customers are encouraged to review these policies before placing an order.

28. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Website, products, services, business practices, policies, or applicable legal requirements.

Any revised Terms will be published on this page, and the “Last Updated” date may be updated accordingly.

Changes will apply prospectively as required by applicable law and will not override rights already accrued to customers.

29. Severability

If any provision of these Terms is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be interpreted or limited to the extent necessary, and the remaining provisions shall continue to apply to the extent permitted by law.

30. Governing Law & Jurisdiction

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of India.

Subject to applicable consumer protection laws and any rights or remedies available to consumers thereunder, disputes arising in connection with these Terms, the Website, or transactions made through the Website shall be subject to the jurisdiction of the competent courts in Gurugram, Haryana, India.

31. Contact & Grievance Support

For questions, complaints, grievances, or concerns regarding the Website, products, orders, payments, or these Terms, please contact:

Alankrit Weaves
Proprietor: Tusharika Kapoor
Unit No. 641–642, 6th Floor, Tower B2
Spaze ITech Park, Sector 49
Gurugram, Haryana – 122018
India

Email: info@alankritweaves.com
Phone / WhatsApp: +91 7042415575
Phone: +91 8076425615