Frequently Asked Questions
Orders & Payments
How can I place an order with Alankrit Weaves?
You can place your order directly through our website by selecting your preferred product, adding it to your cart, and completing the checkout process.
What payment methods do you accept?
We accept secure online payment methods available at checkout, including major cards, UPI, and other supported payment options.
Can I cancel or modify my order after placing it?
Cancellation or modification requests can be considered only before the order has been dispatched. Please contact us as soon as possible with your order details.
Returns, Exchanges & Refunds
What is your return and exchange policy?
Eligible return or exchange requests must be raised within 3 days of delivery. The product must be unused, unworn, unwashed, unaltered, and returned with its original tags and packaging.
What if I receive a damaged or incorrect product?
Please contact us within 3 days of delivery with your order details and clear photos of the product and packaging. Our team will review the issue and assist you with the appropriate resolution.
How long does it take to receive a refund?
Once your return is received, inspected, and approved, we generally initiate the refund within 3 business days. Your bank or payment provider may take additional time to reflect the amount.
Product & Order Information
Does every saree come with a blouse piece?
Yes, our sarees come with their own matching or coordinated blouse piece, unless otherwise mentioned on the product page. The blouse worn by the model is generally for styling purposes only.
Why does my handloom saree have slight weaving variations?
Slight variations in the weave, texture, motifs, or finish are natural characteristics of authentic handloom craftsmanship. These are not defects and make every handcrafted piece unique.
Can I get assistance before placing my order?
Absolutely. Our team can help with product details, colours, fabric, styling, availability, and ordering. You can reach us on WhatsApp at +91 7042415575 or email info@alankritweaves.com
