Privacy Policy

Last Updated: August 2026

At Alankrit Weaves, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and otherwise process personal information when you visit alankritweaves.com (“Website”), create an account, place an order, contact us, subscribe to our communications, or otherwise interact with Alankrit Weaves.

By using our Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.

1. About Alankrit Weaves

The Website is operated by:

Alankrit Weaves
A proprietorship owned and operated by Tusharika Kapoor

Registered / Principal Place of Business:
Unit No. 641–642, 6th Floor, Tower B2
Spaze ITech Park, Sector 49
Gurugram, Haryana – 122018
India

For the purposes of this Privacy Policy, “Alankrit Weaves,” “we,” “us,” and “our” refer to the proprietorship business operated by Tusharika Kapoor.

2. Information We May Collect

Depending on how you interact with our Website and services, we may collect different categories of personal information.

Personal & Contact Information

We may collect information such as:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• PIN/postal code

• Country and location information provided for delivery

• Account information, where applicable

Order & Transaction Information

When you place or attempt to place an order, we may collect information including:

• Products purchased or added to your cart

• Order number and order history

• Billing and shipping information

• Transaction status

• Payment method information

• Returns, refunds, exchanges, and cancellation information

• Customer service communications relating to your order

Payment Information

Payments may be processed through third-party payment gateways, banks, card networks, UPI providers, or other payment service providers.

Depending on the payment method used, the relevant payment provider may collect information necessary to process your transaction.

Alankrit Weaves generally does not directly store complete card numbers, CVV details, UPI PINs, banking passwords, or other authentication credentials used by third-party payment providers.

Communications

When you contact us through email, telephone, WhatsApp, social media, Website forms, or other communication channels, we may collect and retain information contained in those communications as reasonably necessary to respond to your enquiry, provide customer service, resolve complaints, or maintain appropriate business records.

Technical & Usage Information

When you use our Website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Device identifiers

• Pages viewed

• Referring URLs

• Date and time of Website visits

• Website interactions

• Shopping and browsing activity

• Cookie and similar technology information

This information may be collected by us or by service providers that help us operate, secure, analyse, or improve the Website.

3. How We Collect Information

We may collect personal information:

• Directly from you when you provide it

• When you create an account

• When you place or attempt to place an order

• When you subscribe to email, SMS, or other communications

• When you contact customer support

• When you communicate with us through WhatsApp or social media

• Automatically when you browse or interact with our Website

• Through cookies and similar technologies

• From payment, logistics, marketing, analytics, or other service providers where permitted by applicable law

4. How We Use Your Information

We may use personal information for legitimate business purposes connected with operating Alankrit Weaves, including to:

• Process and fulfil orders

• Process payments and transaction-related information

• Arrange shipping and delivery

• Provide order confirmations and tracking information

• Process returns, exchanges, cancellations, and refunds

• Respond to customer enquiries and complaints

• Maintain customer accounts

• Detect and prevent fraudulent or unauthorised transactions

• Secure and maintain our Website

• Improve our products, services, Website, and customer experience

• Analyse Website traffic and customer interactions

• Maintain appropriate business, accounting, and transaction records

• Comply with applicable legal, regulatory, tax, accounting, or enforcement requirements

• Enforce our Terms & Conditions and other applicable policies

Where permitted and appropriate, we may also use information for marketing, advertising, personalisation, and promotional communications.

5. Marketing Communications

Where permitted by applicable law and based on your communication preferences, we may use your contact information to send information about:

• New arrivals

• Collections

• Product launches

• Sales and promotional offers

• Events and exhibitions

• Relevant Alankrit Weaves updates

You may opt out of promotional communications using the unsubscribe mechanism provided in the communication, where available, or by contacting us.

Please note that opting out of promotional communications does not prevent us from sending necessary transactional or service-related communications regarding an order, payment, delivery, return, refund, account, or customer-service request.

6. Cookies & Similar Technologies

Our Website may use cookies, pixels, tags, web beacons, local storage, and similar technologies to operate and improve the Website.

These technologies may be used to:

• Keep the Website functioning correctly

• Remember preferences

• Maintain shopping-cart functionality

• Understand Website traffic and usage

• Measure Website and marketing performance

• Improve customer experience

• Prevent fraud and enhance security

• Support advertising and marketing activities

• Measure the effectiveness of advertisements

Some cookies may be necessary for the Website to function, while others may support analytics, personalisation, or advertising.

Your browser or device may allow you to manage or block certain cookies. Disabling certain cookies may affect Website functionality.

7. Analytics & Advertising

We may use third-party analytics, advertising, and marketing technologies to understand how visitors interact with our Website and to measure or improve our marketing activities.

Depending on the services enabled on our Website, these technologies may process information relating to Website visits, interactions, devices, purchases, and advertising activity.

This may include services provided by platforms used for analytics, advertising, social media marketing, or conversion measurement.

Where required by applicable law, appropriate consent or preference controls may be provided for non-essential cookies or similar technologies.

8. Shopify & E-Commerce Service Providers

Our Website may use third-party e-commerce infrastructure and service providers to operate online-store functionality.

These providers may process certain information on our behalf or in connection with providing services such as Website hosting, checkout, order management, payment processing, fraud prevention, or other e-commerce functionality.

Such providers process information in accordance with their applicable terms, privacy policies, contractual obligations, and legal requirements.

9. Payment Service Providers

We may share information necessary to complete transactions with authorised payment gateways, banks, card networks, UPI providers, or other financial service providers.

Payment providers may independently collect and process payment information according to their own privacy policies and security requirements.

We encourage customers to review the privacy terms of the payment provider used when completing a transaction.

10. Shipping & Logistics Providers

To fulfil and deliver your order, we may share necessary information with courier companies, logistics providers, shipping partners, customs agents, or other delivery-related service providers.

This information may include:

• Customer name

• Shipping address

• Phone number

• Email address where required

• Order or shipment details

We share only information reasonably necessary for order fulfilment, delivery, tracking, customer communication, and related logistical purposes.

11. Other Service Providers

We may engage trusted third-party providers to assist with services such as:

• Website hosting and operation

• Payment processing

• Shipping and logistics

• Customer support

• Email or messaging services

• Website analytics

• Advertising and marketing

• Fraud prevention

• Technology and security

• Professional, accounting, or legal services

These providers may receive access to information reasonably necessary to perform their services.

12. Disclosure of Personal Information

We do not sell or rent your personal information as a standalone business activity.

We may disclose personal information where reasonably necessary:

• To process and fulfil an order

• To process payments

• To deliver products

• To operate or secure our Website

• To provide customer support

• To perform analytics or marketing activities

• To prevent fraud or unauthorised transactions

• To comply with applicable law

• To respond to lawful requests from government authorities, courts, or law enforcement

• To protect our legal rights, customers, or business

• In connection with a legitimate business restructuring, transfer, merger, acquisition, or sale, subject to applicable law

13. Data Security

We take reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

Our Website and relevant service providers may use security technologies such as encryption and secure connections where appropriate.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Customers should also protect their account credentials and should not share passwords, OTPs, UPI PINs, card authentication codes, or other sensitive authentication information with unauthorised persons.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business, accounting, tax, dispute-resolution, fraud-prevention, contractual, or legal purposes.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

When personal information is no longer reasonably required, we may delete, anonymise, or otherwise securely dispose of it, subject to applicable law.

15. Your Privacy Choices & Rights

Subject to applicable law, you may have rights or choices regarding your personal information, including the ability to:

• Request information about personal data held about you

• Request correction of inaccurate or incomplete information

• Request deletion or erasure where applicable

• Withdraw consent where processing is based on consent

• Opt out of certain promotional communications

• Raise a concern or grievance regarding the handling of your personal information

Certain requests may be subject to identity verification, legal requirements, transaction-record obligations, fraud-prevention needs, or other lawful exceptions.

To exercise an applicable privacy right, please contact us using the details provided below.

16. Children's Privacy

Our Website and products are intended for individuals legally capable of entering into transactions or for purchases made under appropriate parental or guardian supervision.

We do not knowingly seek to collect personal information from children in circumstances prohibited by applicable law.

If you believe that personal information relating to a child has been provided to us improperly, please contact us so that we can review the matter and take appropriate action.

17. International Customers & Data Processing

Customers outside India may provide personal information when purchasing products or interacting with our Website.

To fulfil international orders or operate our Website and related services, information may be processed by service providers located in India or other jurisdictions.

Where applicable, such processing will be handled subject to contractual arrangements and applicable legal requirements.

18. Third-Party Links

Our Website may contain links to third-party websites, social media platforms, payment services, or other external services.

These third parties operate independently and have their own privacy practices and policies.

Alankrit Weaves is not responsible for the privacy practices, security, or content of independent third-party websites or services.

We recommend reviewing the privacy policy of any third-party service you choose to use.

19. Social Media & WhatsApp

If you interact with Alankrit Weaves through WhatsApp, Instagram, Facebook, or another social media or messaging platform, your interaction may also be governed by the privacy policies and terms of the respective platform.

Information you voluntarily provide through these channels may be used by us to respond to enquiries, provide customer support, assist with purchases, or communicate with you as appropriate.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technologies, service providers, or applicable legal requirements.

Any revised Privacy Policy will be published on this page, and the “Last Updated” date may be updated accordingly.

We encourage customers to review this Privacy Policy periodically.

21. Contact & Privacy Concerns

If you have questions, concerns, requests, or grievances regarding this Privacy Policy or the handling of your personal information, please contact:

Alankrit Weaves
Proprietor: Tusharika Kapoor
Unit No. 641–642, 6th Floor, Tower B2
Spaze ITech Park, Sector 49
Gurugram, Haryana – 122018
India

Email: info@alankritweaves.com
Phone / WhatsApp: +91 7042415575
Phone: +91 8076425615

When submitting a privacy-related request, please provide sufficient information for us to identify the relevant account, order, or interaction and understand your request.