Return Policy

Last Updated: August 2026

At Alankrit Weaves, every product is carefully inspected and packed before dispatch. As many of our products are handwoven and handcrafted, we take particular care to ensure that they reach you in the best possible condition.

This Return Policy explains the conditions and process applicable to returns and exchanges for purchases made through alankritweaves.com.

1. Return & Exchange Window

Eligible return or exchange requests must be raised within 3 days from the date of delivery of your order.

Requests received after the 3-day period may not be eligible for return or exchange, except where otherwise required under applicable law.

To initiate a request, please contact our customer support team within the applicable timeframe and provide your order number, registered contact details, and reason for the request.

2. Return Eligibility

To be eligible for an approved return or exchange, the product must:

• Be unused and unworn

• Be unwashed and unaltered

• Be in the same condition in which it was received

• Have all original tags attached

• Be returned with its original packaging

• Be free from stains, perfume, makeup, or signs of use

• Include all accompanying items, accessories, or components originally supplied with the product

Products that do not meet these conditions may not be eligible for return or exchange, subject to applicable law.

3. Damaged, Defective or Incorrect Products

If you receive a product that is materially damaged, defective, or different from the product ordered, please notify us within 3 days of delivery.

To help us assess your request, we may ask you to provide:

• Your order number

• Clear photographs of the product

• Photographs of the packaging

• An unboxing video, where available

• Details describing the issue

Please retain the original product, tags, packaging, invoice, and accompanying items until your request has been reviewed.

Once the issue has been verified, we will provide an appropriate resolution in accordance with this Policy and applicable law.

4. Handloom & Handcrafted Variations

Many Alankrit Weaves products are handwoven or handcrafted using traditional techniques.

Slight variations or irregularities in weave, texture, motifs, thread placement, colour, or finish may naturally occur in handcrafted products.

These variations are inherent characteristics of genuine handloom craftsmanship and contribute to the uniqueness of each piece. Such natural variations will not ordinarily be considered defects.

5. Colour Disclaimer

We make reasonable efforts to represent product colours accurately on our Website.

However, the actual colour of a product may vary slightly due to photography, lighting conditions, image processing, screen brightness, display settings, and differences between devices.

Minor colour variations resulting from these factors will not ordinarily qualify as defects.

If you require additional information regarding a product's colour, fabric, or appearance before purchasing, we recommend contacting our customer support team before placing your order.

6. Sale & Discounted Products

Products purchased during a sale, promotional offer, clearance event, or at a discounted price may be non-returnable or non-exchangeable where this condition is clearly communicated on the applicable product page or at the time of purchase.

However, this restriction does not affect remedies available for products that are materially damaged, defective, incorrect, or otherwise required to be remedied under applicable law.

7. Non-Returnable Products

Subject to applicable law, certain products may not be eligible for return or exchange, including:

• Customised or personalised products

• Made-to-order products

• Products altered at the customer's request

• Products that have been worn, washed, used, or altered after delivery

• Products damaged after delivery due to improper handling or care

• Products without original tags or packaging

• Products specifically identified as final sale or non-returnable before purchase

Any product-specific return restrictions will, where applicable, be communicated on the relevant product page or at the time of purchase.

8. Change of Mind

Unless expressly stated otherwise on the applicable product page, returns or exchanges are not available solely because of:

• Change of mind

• Personal preference

• A customer no longer requiring the product

• Minor colour differences caused by photography or display settings

• Natural handloom or handcrafted variations

We therefore recommend carefully reviewing the product description, photographs, fabric details, dimensions, and other information available on the product page before completing your purchase.

9. Return Request & Approval

To request a return or exchange, please contact our customer support team within 3 days of delivery.

Please do not send the product back without first receiving return approval and instructions from Alankrit Weaves.

Once your request has been reviewed and approved, our team will provide instructions regarding the return process and applicable shipping arrangements.

Unauthorised returns may result in processing delays.

10. Return Shipping

For an approved return involving a materially damaged, defective, or incorrect product supplied by Alankrit Weaves, the applicable return-shipping arrangement will be communicated by our customer support team.

For any other return or exchange expressly approved by us, applicable return-shipping charges and arrangements will be communicated at the time of approval.

Products must be securely packaged to prevent damage during return transit.

11. Inspection & Quality Check

Once the returned product has been received, our team will inspect it to verify its condition and eligibility.

We may notify you through your registered email address, phone number, or other available contact method once the returned product has been received and reviewed.

The return or exchange will be approved after the product successfully passes our quality inspection.

Products showing signs of wear, washing, alteration, stains, damage caused after delivery, missing tags, or other conditions inconsistent with the approved return may be rejected, subject to applicable law.

12. Exchanges

Where an exchange has been approved, the replacement product will be subject to stock availability.

If the requested replacement is unavailable, our customer support team will communicate the available alternatives or other applicable resolution.

Approved replacement/exchange orders are generally expected to be delivered within 7–15 business days, depending on product availability, processing requirements, and delivery location.

13. Refunds

Where a return has been approved for a refund, the refund will be processed in accordance with our Refund & Cancellation Policy after the returned product has been received and successfully inspected.

Approved refunds are generally initiated by Alankrit Weaves within 3 business days after final approval.

Your bank, card issuer, payment gateway, or financial institution may require additional time to reflect the refunded amount in your account.

14. International Returns

International return requests must also be raised within the applicable 3-day period from delivery and are subject to the eligibility conditions stated in this Policy.

Customers should contact us before sending an international product back.

International shipping charges, customs duties, import taxes, VAT, clearance fees, and similar amounts paid to third parties or government authorities may not be refundable by Alankrit Weaves.

Applicable international return-shipping arrangements will be communicated after the return request has been reviewed.

15. Contact Us

To request a return or exchange or report a damaged, defective, or incorrect product, please contact:

Alankrit Weaves
Proprietor: Tusharika Kapoor
Unit No. 641–642, 6th Floor, Tower B2
Spaze ITech Park, Sector 49
Gurugram, Haryana – 122018
India

Email: info@alankritweaves.com
Phone / WhatsApp: +91 7042415575
Phone: +91 8076425615

When contacting us regarding a return or exchange, please include your order number and registered contact details so that we can assist you efficiently.